Feb 8, 2022
Central Hudson Looks to Complete Restoration Following Ice Storm

A field force of just under 1,000 line and tree professionals will work to complete restoration efforts on Tuesday in the areas most heavily impacted by Winter Storm Landon. As of 8 a.m. on Tuesday, more than 65,000 homes and businesses have been restored and approximately 2,000 customers in Ulster County remain without power.

“Our crews have made tremendous progress and will continue their efforts until the last customer is restored,” said Ryan Hawthorne, Vice President of Electric Engineering and Operations. “Once restoration is complete, we will shift our focus to conducting thorough sweeps of the area to address any lingering damage and reduce the potential for any additional outages. We once again thank our customers for their understanding.”

Ulster County has announced warming centers for those in need at the following locations:

Ulster County Warming Center Locations 

Esopus

1 Town Hall Way, Ulster Park, NY 12487

 

Kingston 

Andy Murphy Center 

467 Broadway, Kingston, NY 12401

 

2nda Iglesia La Mision Church 

80 Elmendorf St, Kingston NY 12401

 

 

New Paltz

SUNY New Paltz Elting Gymnasium 

1 Hawk Drive, New Paltz, NY 12561

 

Rosendale

Rosendale Rec Center

1055 Route 32, Rosendale, NY 12472 

 

Saugerties 

Frank D. Greco Memorial Senior Citizen Recreation Center 

207 Market St, Saugerties, NY 12477

 

Woodstock

456 Rock City Rd. Woodstock, NY 12498

 

Central Hudson expects to have power restored to 95 percent of customers by 4 p.m. on Tuesday and the remaining customers by 10 p.m. on Tuesday night. Visit www.stormcentral.cenhud.com for detailed outage information.

“This has been an historic storm for Ulster County and we are extremely grateful for the tremendous efforts given by all of our municipal, county and New York State partners. Their seamless collaboration and assistance has allowed us complete restorations safely and efficiently,” Hawthorne added.

Dry ice and bottled water distribution will take place at Hurley Reformed Church, 15 Main Street in Hurley on Tuesday starting at 10 a.m.

Central Hudson is conducting outreach to customers in the most heavily impacted areas. Weather forecasts are calling for temperatures above freezing that will cause melting ice to fall and tree limbs that have been weighed down to snap back, bringing the potential for additional outages.

Since the start of the storm on Thursday evening, crews have completed repairs at more than 1,000 individual locations. There have been 93 broken poles and more than 2,400 cases of downed lines. Central Hudson has deployed wire guards to warn motorists and pedestrians to stay clear of these areas. In addition, representatives are making door-to-door visits with customers dependent on electrically operated life support equipment to ensure their well-being.

Customers are reminded that the service bracket, weather head, service entrance cable and meter box on their homes and buildings are the responsibility of the property owner. Central Hudson is not able to restore service to homes that have sustained damage to this equipment. Customers should contact an electrical contractor immediately if they feel these areas of the home have been damaged. Ulster County provides a list of master electricians here.

Residents are advised to be aware of the large number of utility crews working along roadways, and to use caution when approaching work zones. As ice remains on trees, be aware of the continued potential for falling branches. Also, cold temperatures can pose a risk to plumbing and residents may wish to consider opening faucets and allowing them to drip. For more information on plumbing safety, visit Central Hudson’s Facebook page at www.facebook.com/centralhudson.

Customers are advised to keep safety in mind, particularly during power interruptions:

  • Residents are advised to exercise an abundance of caution around downed power lines by staying at least 30 feet away and remember that downed lines can become entangled and hidden in fallen limbs. Residents should also remember to assume any downed power lines are live.
  • Never use kitchen stoves or outdoor gas or charcoal grills indoors, as they pose a fire hazard and over time can give off carbon monoxide gas;
  • Beware of fallen trees and limbs, and use caution when traveling;
  • Avoid the use of candles for illumination due to fire hazards;
  • Follow the manufacturer’s safety instructions on the use of emergency generators, and be sure to shut off the main breaker when in use and operate the units outdoors;
  • Operate cars and motor vehicles outdoors only, and never inside the garage; and
  • Avoid travel along roadways as hazardous conditions may cause driving accidents, including those involving utility poles which may cause power interruptions.
  • Visit hudsonvalleyweather.com for the latest forecast information.

 

Customer should avoid cold weather hazards by:

  • Exercising care when using space heaters by keeping them away from flammable materials such as paper or curtains, placing them out of areas of foot traffic, and shutting them off when not in use;
  • Clearing ice that has the potential to fall, particularly near doorways and around utility meters, and keeping meters free of snow by lightly brushing them with a broom;
  • Keeping chimneys and flues clear of ice, snow and other obstructions to prevent carbon monoxide from entering the home; and
  • Exercise caution when outdoors or avoid spending time outside when possible.

Customers can stay informed of storm and restoration conditions in the following ways:

  • By text messaging: Customers should enroll in Central Hudson’s Texting Program to use text messaging to report their power condition and to obtain repair status. To enroll, visit CentralHudson.com/Alerts or text REG to 236483;
  • On the Web: Visit CentralHudson.com/Storms to report outages and obtain restoration updates;
  • Via smart phones: A mobile version of the Central Hudson’s website can be accessed by web-enabled cell phones and mobile devices at https://mobile.CenHud.com. Updated free Central Hudson mobile applications are available for Android and Apple devices by logging onto www.cenhud.com/mobileapp;
  • Through social media: “Like” Central Hudson on Facebook (Facebook.com/CentralHudson) and “Follow” on Twitter (Twitter.com/CentralHudson); and
  • By phone: Call the Central Hudson PowerLine at (845) 452-2700 or 1-800-527-2714, and please use the automated system to report or monitor your power condition.
  • If a member of your household needs electricity to operate life sustaining equipment, please contact customer service at (845) 452-2700.

 

More information on preparing for storms and emergencies and communicating with Central Hudson is available at www.CentralHudson.com; for information regarding electric and natural gas safety, visit www.CentralHudson.com/Safety.

 

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Central Hudson President and CEO Charles A. Freni and Vice President of Electric Engineering and Operations Ryan Hawthorne survey damage in Rosendale on Monday.

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Crews work to repair damage on Berme Road in Marbletown, Ulster County on Monday.