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Account Owner Name Change

Requests to change the name of the account holder can be submitted online. The steps below detail the information you will need to provide depending on the nature of your request.

Which scenario best describes your request:

You will need to complete the name change request form and provide a copy of your marriage license or a government-issued ID.

 

You will need to complete the name change request form and provide a copy of a government-issued ID.

 

You will need to complete a name change request form and provide a copy of the death certificate.

 

If you have recently been appointed Power of Attorney and need to access an account, you will need to submit the name change request form and upload proof of your status as Power of Attorney.

 

  • If you are an existing Central Hudson customer and wish to both stop service at one property and start service at a different property, you will need to submit a transfer service request.

  • If you are seeking to open a Central Hudson account without also stopping service at a previous location, you will need to complete a start service request.

 

  • If you are the primary account holder, you will need to complete a stop service request and the new account owner will need to complete a start service request.

  • If you are not the account owner but have been granted access to the account and you wish to be removed, you will need to call our Contact Center and speak with a Customer Service Representative to assist with your request.

 

Granting access or removing access to/from another person can only be done online if that person is also a Central Hudson account holder and they have already registered for My Account access.

  • Update access for a Central Hudson customer on your Account Info page.

  • To update access for someone who is not a Central Hudson customer, you will need to call our Contact Center and speak with a Customer Service Representative.