HEAP pays heating costs
for income-eligible residents

The Home Energy Assistance Program (HEAP) helps income-eligible households pay for home heating costs. The program's regular heating benefit opened on Nov. 1. An additional emergency benefit program opens on Jan. 2, 2025. You can apply for HEAP at mybenefits.ny.gov/.

Central Hudson customers who receive HEAP grants are also automatically enrolled in our Bill Discount Program. To view HEAP benefit amounts and income eligibility levels, visit CenHud.com/HEAP.

Apply for HEAP

Limited-time offer: Smart thermostats starting at $29.99

For a limited time, Central Hudson customers can purchase smart thermostats for as low as $29.99 with free shipping. This special offer is valid until Dec. 31, 2024 or while supplies last.

Get Thermostat Deals

Central Hudson designing an innovative geothermal network

Central Hudson is designing a cutting-edge geothermal energy network that will provide clean heat to a City of Poughkeepsie neighborhood. Environmental benefits and cost savings are some key goals of this exciting pilot project. The initiative will also provide information needed to understand how neighborhood-level geothermal projects can be scaled up for increased numbers of customers in the future. Watch this video to learn more about the project.

Central Hudson successfully transitioned its customers to monthly meter readings this September, more than one month ahead of the project's target deadline. This replaces the previous practice of alternating between actual and estimated readings.

The change is part of a larger commitment to improving services. We have also: added more than three dozen members to our contact center to reduce wait times; implemented enhanced training protocols for customer service representatives; hosted or attended more than 100 customer service events; and optimized the online My Account section of our website.

Crews help with Hurricane Helene restoration effort in Georgia

Central Hudson sent line workers and support staff to Georgia to help repair damage and restore power days after Hurricane Helene devastated the southeast U.S. this fall. The catastrophic storm killed more than 200 people, caused tens of billions of dollars in damages and left millions without electricity. Approximately 50,000 utility workers from across the U.S. and Canada were dedicated to the restoration effort, making it one of the largest mutual assistance mobilizations ever.

Hurricane Helene restoration work photos

We're making major electric reliability improvements

Central Hudson is making major investments to storm-harden our electric system and improve reliability. This video explains the need for such projects, the process and shows some recent electric system improvement work in progress.

Central Hudson in the community

Central Hudson's long and proud tradition of community service remains as strong today as ever before. Here are some recent examples of us giving back in the communities we serve:

Sponsoring Dec. 6 Celebration of Lights	Delivering to Dutchess Outreach for 44th year
Food drive for veterans	Orange County Community College grant
Skilled Trades Fair in Hyde Park	Women's Leadership Alliance event
Saugerties Touch-a-Truck fundraiser	Energy-focused shows at local schools
Hosting mental health awareness discussion	Consumer Outreach Forum

Remember: Stop. Go. Let us know.

If you ever suspect a natural gas leak remember:
STOP. GO. LET US KNOW.

• STOP what you are doing. Do not light or use a match. Don't turn lights on or off or use a flashlight, cell phone or telephone. Don't turn on any other appliance or electric/electronic device and please do not flush or run water.
• GO outside immediately.
• LET US KNOW by calling the Gas Odor Hotline at 1-800-942-8274. Or, call 911. A representative will come to your location and check for potential leaks or faulty appliances.

Reminder: Unauthorized utility pole attachments are prohibited

In recent months, we've seen an increase in unauthorized signage and other attachments on utility poles. This is a friendly reminder that decorations, signage and other unauthorized utility pole attachments may be removed by Central Hudson. Public safety and ensuring the long-term structural integrity of the utility poles are two important reasons for this policy. Thank you.

Pole attachment policies & specifications