About Our New Website

 

Welcome to the new CentralHudson.com. We recently redesigned our website to better serve you. The new design is based on feedback from customers, through surveys and interactions, and analysis of how customers use our website.

Improvements Include:

  • All of our online self-service and informational resources are now available whether you are visiting our website on a computer, tablet or mobile device;
  • Usage and billing information is presented graphically to make it easier to understand;
  • Transactions are simpler and more efficient;
  • A modern look and feel makes it easier to locate the resources our customers use the most;
  • All customers who sign in have the option to save payment preferences for future transactions;
  • We now provide more detailed information about your account activity.

Accessing Your Account:

IMPORTANT: You must now use your email address on file to sign in through our website and mobile app. Your old user ID will no longer work when signing into our website. If you are not sure what email address is on file for your account, look it up here

Login FAQs:

If you know the email address AND password associated with your account:

Go to your Profile page and update your email address there.

If you know the password but not the email address associated with your account:

Click here to look up the email address by using your old user ID or existing Central Hudson account number. Then, sign in with that email address and your known password.
Note: If you no longer have access to the email address on file, take a moment to update your email address here on your Profile page after signing in.

If do NOT know the password associated with your account and no longer have access to the email address on file:

You will need register as a new user with a current email address. By registering as a new user, you will need to re-enroll for eBills, automatic payments and saved payment preferences, if applicable. To register as a new user, click here and then click the "Register" link at the bottom of the Sign In form.

Click here to look up the email address associated with your account by using your old user ID or existing Central Hudson account number.

If you are unable to identify your email address on file through that method, you can register as a new user with a current email address. By registering as a new user, you will need to re-enroll for eBills, automatic payments and saved payment preferences, if applicable. To register as a new user, click here and then click the "Register" link at the bottom of the Sign In form.

Go to the Sign In page, click "Need help signing in" then "Forgot password" to reset your password.

Note: if you do not have access to the email address on file for your account to complete the password reset process, you will need register as a new user with a current email address. By registering as a new user, you will need to re-enroll for eBills, automatic payments and saved payment preferences, if applicable. To register as a new user, click here and then click the "Register" link at the bottom of the Sign In form.