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Bill Discount Program

How the Bill Discount Program works

Once a qualifying benefit is received, a monthly credit will be applied to that Central Hudson account for 12 consecutive months, provided the account remains open and active for the entire 12-month period. The amount of the bill discount credit is based on the service type and amount of HEAP benefit. (If your account receives a HEAP credit, you will automatically be enrolled in our Bill Discount Program.)  Customers who self-enroll in Central Hudson’s LIBDP are eligible for Tier 1 benefits.

Qualifying benefits

Regular or Emergency HEAP; Lifeline; SNAP; Medicaid; Supplemental Security Income (SSI); Federal Public Housing Assistance; Veteran Pension or Survivors Pension; and certain programs for Native Americans. PLEASE NOTE: Social Security income is not a valid benefit. 

Requirements to self-enroll

  • The customer or a member of the customer’s household must provide documentation of proof of enrollment in (1) regular or emergency HEAP; (2) Lifeline; (3) SNAP; (4) Medicaid; (5) Supplemental Security Income (SSI); (6) Federal Public Housing Assistance; (7) Veterans Pension; (8) certain programs for Native Americans; or (9) Survivors Pension. 
  • Documentation must be in the customer’s name or the name of a member of the customer’s household and include the customer’s address. Documentation must include an issue date within the last 12 months or a future expiration date that aligns with the benefit period.  Alternate fuel customers with HEAP can also provide a HEAP approval letter, mybenefits.com page or a statement from a fuel supplier showing a HEAP payment.

How to Apply

Click here to apply online.

If submitting a downloaded copy of the application, documentation can be emailed to CareUnit@cenhud.com, faxed to 845-486-5676 or mailed to 284 South Road, Poughkeepsie, NY 12601.

Budget Billing

The account will be automatically enrolled in Budget Billing.  Customers can opt out by speaking with a CSR; sending a request by email to CareUnit@cenhud.com, on the website at “Live My Account Web Chat” or the Contact Email; faxed to 845-486-5676; or mailed to 284 South Road, Poughkeepsie, NY 12601.

Special Protections During a Hot or Cold Weather Emergency

Central Hudson will refrain from scheduling residential service terminations on days when the local weather forecast predicts extremely hot or cold temperatures. Click here for more information about these protections and related safety tips.